Committed to earning and keeping your trust

In a business climate often fraught with poor management, corporate fraud, a lack of both business transparency and internal controls, Incto Express takes its corporate responsibility seriously. We are committed to earning and keeping the trust of our shareholders, business partners, customers, employees, and other stakeholders

Compliance

In order to maintain being the "Trustworthy" logistics service provider to our worldwide customers, Incto Express believes that establishment and maintenance of a group compliance system is one of our highest priorities.

Unlike a product manufacturer or a carrier who operates ships and aircrafts, we are the company that is based on the day-to-day activities of our employees. We understand that our most important assets are our employees, and their knowledge and experience.

In order to maintain this trust and ensure our employees can act to the best of their abilities, our group's officers and employees act in accordance with all local and international laws and understand the significance and importance of compliance in our daily activities.

Incto Express has established a "Code of Conduct" which officers and employees of the group must comply in performing our day-to-day business activities.

We believe that compliance to this "Code of Conduct" is the first step of providing superior service and obtaining the trust of our customers.

To our suppliers

Incto Express Group ("YL Group") are fully aware of the social responsibility towards our stakeholders in which we do business. Therefore, we must comply with our own ethical standards, which is Incto Express Group Code of Conduct. In recent years, with the global issues such as violation of human rights, bribery, and acts of environmental destruction having emerged with the globalization of supply chains, it is required to address compliance activities for not only individual companies but also all associated entities in the supply chains. For this reason, we expect our suppliers, who is assigned to provide service for our customers on our behalf, to have a common understanding of business ethics standard. In line with this concept, we would like to request all suppliers to be committed to practicing the code as set forth below.

Corporate Governance

Basic Policy on Corporate Governance

Incto Express Co., Ltd (YLK), a global supply chain logistics company, aims for implementing its Group Management Philosophy, and with the awareness that as a company, developing and building a corporate governance system that ensures management transparency is vital for our customers, business partners, employees, and other stakeholders.

Systems for Ensuring the Properness of Business Activities (Internal Control System)　

YLK Board of Directors resolved Systems for Ensuring the Properness of Business Activities (Internal Control System) in accordance with the Regulation for Enforcement of the Companies Act.

Tax Policy

The NYK Group recognizes its social responsibility to comply with the laws of all countries and to fulfill its obligation to pay taxes, and constantly strives to improve taxation compliance. In recent years, various problems have arisen with companies seeking to evade paying taxes by taking advantage of differences between corporate activities, national tax regulations and international taxation. We believe international taxation frameworks, such as the OECD's Base Erosion and Profit Shifting (BEPS) project, are essential for securing taxation transparency, and we seek to comply with such international standards.

Risk Management

In recent years, due to the tightening of regulations and the increased complexity of operations, cases of corporate scandals of violating Laws and Regulations are on the rise as a result of ignoring necessary procedures and rules that should have been followed. Therefore, the importance of risk management is drawing renewed attention, and it is a matter of course that society demands that companies actively conduct risk management to actively grasp and manage risks within the organization. "The Companies Act" of Japan requires companies to establish a group-wide internal "loss risk management system" which is in other words a Risk Management Systems to ensure the appropriateness of business operations. Despite the existence of risks, and if no action is taken, the company can suffer significant losses and disrupt business continuity in the worst scenario. The Incto Express Group manages our risks by conducting group-wide “risk management program” throughout the year. It is important for each individual, department, and the company as a whole to properly manage and control the risks we face.

Business Continuity

Our business continuity plans are designed to aid early detection, prevention, appropriate post-incident management and damage minimization in the event of unforeseen situations such as war, acts of terrorism, and natural disasters. Following damage from a disaster or catastrophic event, the company will be able to maintain its important functions uninterrupted wherever possible, or if interrupted, to quickly restore them.

Information Security

The YL Group has strengthened its security measures by clearly stipulating internal information system security policy in accordance with the National Institute of Standards and Technology (NIST) framework throughout the company.

Quality Management

We are committed to delivering high quality and effective services that contribute to a better future for our customers and society. Incto Express Group’s Quality Policy consists of four quality commitments – Health & Safety, Standardize Process, and Kaizen Activities – along with Management Initiatives to promote them.

Kaizen

At Incto Express, our quality management approach goes beyond lean logistics. It all begins with a Japanese concept called Gemba – visiting the very point in the operations where improvements are needed to be able to understand on-the-spot processes intimately. Next, we apply industry-proven Kaizen principles to manage and improve our processes. 

But for us, Gemba and Kaizen aren’t simply management tactics. They are part of our corporate culture, at the heart of everything we do. That’s what really differentiates us from our competitors – we don’t merely apply the concepts of Gemba or Kaizen; we live them. 

What does this mean for you? Improved delivery performance, improved quality, and lower operating costs, not to mention peace of mind, competitive advantage, and a boost to the bottom line.